PagerDuty MCP Server

Overview

The PagerDuty MCP server connects Panther AI to your PagerDuty account, providing tools to manage incidents, services, schedules, escalation policies, and more.

MCP server URL: https://mcp.pagerduty.com/mcp

Prerequisites

• A PagerDuty account

• Your PagerDuty user must have a base role of User or Manager (Advanced Permissions) or above to access App Registration

Setup

The PagerDuty MCP server requires manual OAuth credentials. You will need to add the server in Panther first to obtain the redirect URL, then register an OAuth application in PagerDuty.

1. Add the server in Panther:

   1. In the upper-right corner of your Panther Console, click the gear icon (Settings) > Panther AI.

   2. Navigate to the MCP Servers tab.

   3. Click Add MCP Server.

   4. Select PagerDuty from the catalog.

   5. Enter a Name for the server (e.g., "PagerDuty").

   6. Optionally enter a Description.

   7. Click Next. Panther will attempt to discover the server's OAuth metadata and display a Redirect URL. Copy this URL — you will need it in the next step.

2. Register an OAuth application in PagerDuty:

   1. Log in to your PagerDuty account.

   2. Navigate to Integrations > App Registration.

   3. Click New App.

   4. Enter a name (e.g., "Panther AI MCP") and a brief description, then complete the wizard.

   5. On the Edit App page, add OAuth 2.0 functionality and select an authorization type: Scoped OAuth or Classic User OAuth.

   6. Configure the following:

      • Redirect URL: Paste the redirect URL copied from step 1.

      • Scopes: Select the scopes corresponding to the actions you want to allow.

   7. Save the application and note the Client ID and Client Secret.

3. Complete the setup in Panther:

   1. Return to the Panther MCP server setup wizard.

   2. Enter the OAuth Client ID and Client Secret from step 2.

   3. Click Create.

Connecting your account

After an admin adds the PagerDuty server:

1. On the MCP Servers page, find PagerDuty in the available servers list.

2. Click Connect.

3. You will be redirected to PagerDuty's OAuth authorization page. Sign in and grant the requested permissions.

4. After authorization, you will be redirected back to Panther to configure your tool permissions.

Learn more

• PagerDuty MCP integration guide

• PagerDuty MCP tooling and remote server